You may want to control which mobile users can see which forms. This is useful if you have a large number of forms, and most users only need a few of them.
By creating a User Group, you can decide which users are in that group, and which forms will be visible to those users. For example, you may create different groups for different departments.
A Default User Group is automatically generated when a WorkMobile account is created and each mobile user created is automatically placed in it. When a new form is created it is automatically visible to the Default group.
From the Dashboard, click on User Groups from the left-hand menu.
The User Group list view will show that you have at least one User Group set - the Default group. All mobile users are set to be included in the Default group unless you edit them otherwise.
Click New User Group on the left-hand menu and type the Name for your user group, e.g. Sales Team.
The following explains each of the options available:
Once a User Group has been set up and saved, there are a number of additional settings to control behavior for users within thr Group:
If your users are going to be completing work through WorkMobile Jobs, you can control some settings via the User Group they belong to. In the table below there is a description of the different settings.
Setting | Description |
---|---|
Maximum jobs on device | By setting a value for this, you can control how many jobs a user can see on their mobile device. It acts as a drip feed, for example, your users only get the number of jobs they can be expected to complete in a day on their device at once. |
Allocation order | There are three different orders in which to allocate jobs to your users. Job ID - Jobs will download to the mobile device in the order of Job ID. Priority and Job ID - Jobs will be ordered first by their priority level, then by the Job ID number, and will download to the device accordingly Estimated Job Start Date - Jobs will be ordered by their start date, and will download accordingly onto the device Please note, a Job with a priority level of 1 will be allocated before any other jobs regardless of Allocation order. |
How soon can jobs be delivered? | This determines how many days before the Estimated Job Start Date a job can be delivered to the mobile user's device. |
If you have secondary logins, you can control which User Groups they have access to via these settings.
Once you have set up your User Groups, you can allocate your Mobile Users to the required group. Please note that Mobile Users can only be allocated to one User Group at a time.
Forms can be allocated to multiple User Groups, following the below steps:
The name of your form is displayed along with all the User Groups you have created. You can make the form visible to as many User Groups as you wish by ticking the checkbox and clicking Save.
Only the users that are allocated to the User Group can see the form on their device.